Passenger Terminal
Safety and comfort for all users with the least time and lowest cost for berthing
Berthing line
Drafting
Unlading ramps
2 vehicle loading
Parking
The Passenger Terminal has a commercial area located in the main building, with commercial premises servicing passengers like a restaurant, telephone booth, various businesses, issuance of the green card for moving within the European Union, etc. The installations also offer the following services:
Duty Free on the first floor.
Mosque, located on the mezzanine.
Ticketing premises on the bottom floor.
Air-conditioned terminal building.
Coffee shop on the bottom floor.
Ramp to provide disabled access to the mezzanine and first floor.
Elevator, with stops on all levels of the building.
Passenger attention service on mezzanine with company personnel directing traffic and information.
Service for people with disabilities: 2 carriers and 3 wheelchairs.
If needed call 658728212.
Voicemail for Complaints and Claims, located next to the ramp providing access between the floors.
Arabic/French/Spanish interpretation service in the terminal.
Relevant information for travelers
Safety
Connected to the main hall, but with independent access points, where the State security bodies and forces are situated, with all services necessary to carry out their functions in safe conditions and with the appropriate quality of service. It has separate floors for the National Police and the Civil Guard, as well as a large visual control room.
Security company whose role is to maintain control and support the State security bodies across the entire Terminal premises, particularly during departure and arrival operations, and while vehicles are on the parking lots.
Scanners for passengers and carry on and checked luggage in departure and arrival operations. The Terminal has a Control Center and a network of CCTV security cameras on yards and in buildings 24 hours a day, 365 days a year.
The passenger terminal is divided into two structural elements:
Maritime Station
Building located at the far south of the junction between docks 23 and 25, with a plant length of 3,500 m², the essential function of which is to allow for departure and arrival of passengers departing to or arriving from Algeria, in conditions of maximum security and with quality service and optimal comfort for this type of traffic.
To achieve this, the building is home to a series of installations and shared spaces as described below:
- Departure/arrival bridge: allowing the transfer of passengers between the main building and the ship, segregated from the Ro-Ro traffic.
- 2 departure/arrival fingers: mobile structures that connect the bridge to the ship, and that make it possible, together with the former, to perform the port activities completely separately from the Ro-Ro traffic, through access on two different levels.
- Passenger control cabins: with four filters for performing passport control, and carry-on luggage inspection.
- Vehicle control cabins: with four lanes where passport control and vehicle inspections are performed.
Yards
Distributed in two main zones, access road and parking areas, to allow for vehicle parking and access.
The main services of this area notably include:
- Access road, with two lanes in each direction separated by a median that connects directly to the highway, avoiding travel through the city.
- 20,000 m² reserved for vehicle and platform parking, with the ability to use two, three or four separate parking areas.
- Space reserved for the location of the Red Cross and Civil Protection services during the Operation Crossing the Strait (hereinafter, OPE).
- 20.000 m² of shade installed during the hottest months, coinciding with the OPE.
- Catering service and sale of beverages outside the Terminal during the OPE operation.
- Installation prepared for the location of portable restrooms that are installed during the OPE.
- 300 m² reserved for companies engaged in the leasing of vehicles.
- Exclusive taps to provide watering services to the ships.
- 6 sources of freshwater to serve passengers on the yards.
Multipurpose Terminal
Reception and delivery, loading and unloading, stevedoring, parking, storage and refrigeration connection.
Bulk Terminal
Loading and unloading of ships using specialized piping system, silo storage, logistics and distribution.
Extension of Dock 19
Departure and arrival, police and customs control, commercial services and duty-free stores.
