Service Excellence
We are allies of our users
We work to continually improve the service we offer to each of our users, maintaining the highest standards of safety. To do this, we develop cutting-edge technology to provide them with the best experience that makes them feel relaxed, confident, offering them a safe, comfortable and fast trip.
We aspire to stay ahead of the continual evolution of demand through a multi-channel dialogue and process improvement, and we encourage innovation in every step we take with data collection systems and cutting-edge technologies that allow our users to have a world-class experience.
Authorized Economic Operator
The best installations to provide the best service
The characteristics of its terminals make Terminales Marítimas del Sureste a one-of-a-kind complex, for which precise physical and human methods have been designed to offer all of the services required for maritime transport and the predictable development thereof.
ADT/OEA
Terminales Marítimas del Sureste is an OEA certified installation.
Comprehensive service for our users
Multipurpose
Reception and delivery, loading and unloading, stevedoring, parking, storage and refrigeration connection.
Passengers
Departure and arrival, police and customs control, commercial services and duty-free stores.
Extension of dock 19
Has a surface area that is sufficient to allow for an expansion in the port area and cover both the implementation and development of new loading and unloading activities and the growth in the existing activities, in specific sectors like containers, vehicles and other Ro-Ro loads and solid or liquid bulk loads.
